I haven’t read up on the upgrade path from plain XI.
Your version, however, is for Crystal XI Full and you may need to get Release 1 first and then Release 2. I found out that you cannot update a Business Objects enterprise Crystal version with a Crystal Reports service pack the hard way. Generally, if your Crystal product version isn’t on the list it is because you are using the Business Objects Enterprise version of Crystal reports and will need to use the Business Objects enterprise service pack to upgrade.
So go by the build number, not what it says after. For example, I just installed SP 6, and it says: 🙂 For some reason, this is pretty difficult information to find and I cannot seem to locate any information for older versions of Crystal Reports. If anyone would like to share, I will add it to the table.įor Crystal 2011, it seems to always say ‘RTM’ after the version number. I think this is the first time I have seen a product with Service Pack 0. Here is a handy list for determining what version and service pack of Crystal Reports you are running: C R